Features and design
You’ll be immensely relieved to hear that the Workforce WF-3620DWF has got a fax modem because you just never know when the 1980s might get in touch. It's also equipped with plenty of useful features, though, such as wired and wireless networking, and duplex (double-sided) print, scan, copy and fax. There's also a 35-sheet automatic document feeder (ADF), and USB, SD and Memory Stick slots, so you can scan to or print from an inserted device – sadly, direct PDF printing isn't supported, though.
While Epson's claimed 20,000-page-per-month duty cycle sounds a tad optimistic, there's nothing obviously flimsy about its design. The 250-sheet input and 125-sheet output trays are sturdy, and the scanner lid sits on beefy hinges that extend to cope with thicker books or stacks of documents. The design isn’t perfect, however: opening the WF-3620DWF's scanner lid flips open the dust cover on the single-sheet special media slot at the rear.
The WF-3620DWF uses the combination of a touchscreen and physical buttons, but it’s not entirely idiot-proof. The screen can take time to register touches, and the layout of the top level of the menu baffled me for a minute. There is one very welcome addition, however: unlike its predecessor, the WF-3620DWF supports multitasking so you can scan a document while it's busy printing or vice versa. Epson Support Number
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